Privacy Policy
Privacy Policy
This Privacy Policy describes how shellofficial.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. We also communicate with you, screen our orders for potential risk or fraud, and, in line with the preferences you have shared, provide you with information or advertising related to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
Minors
The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws, regulations, respond to legal requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For example:
- We use Google Analytics to help understand how customers use the Site. Learn more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, purchases, and interaction with our ads on other websites with advertising partners. This may include information collected through cookies or other technologies.
You can opt out of targeted advertising by:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping, and fulfilling orders, as well as keeping you updated on new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
We will retain your Personal Information unless and until you ask us to erase it. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic Decision-Making
We do not engage in fully automated decision-making with legal or otherwise significant effects. Shopify uses limited automated decision-making to prevent fraud, including:
- Temporary denylist of IP addresses associated with failed transactions.
- Temporary denylist of credit cards associated with denylisted IP addresses.
Your Rights
If you are a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, contact us at the address below.
For California residents, similar rights apply under the CCPA. Contact us to exercise these rights or designate an authorized agent to do so.
Cookies
We use cookies to improve your experience on our Site. These may include functional, performance, advertising, and social media cookies. You can manage cookies via your browser settings, but please note that blocking cookies may impact your user experience.
For more information on how cookies work, visit: www.allaboutcookies.org.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Do Not Track
We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser due to a lack of consistent industry standards.
Changes
We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information or to make a complaint, please email us at [email protected].
Last updated: 03-11-2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.